"I'm afraid what we've done in a lot of formal religion is try to build a house for people starting with the 2nd floor. In other words, we come in and give people the conclusions, the doctrines, the answers they're supposed to have, the moral conclusions they're supposed to have come to. And I think that's why so many people are so angry at religion. Because this 2nd floor house, filled with answers and explanations that they have not asked for or struggled for or needed or desired basically doesn't make sense and collapses like a 2nd floor of a house would if it doesn't have a 1st floor. "
From the dvd Crisis of Faith (by 4 Seasons Productions) which has aired on PBS.