I can't speak for every company, but in my already overworked IT department, we already deal with more than our share of nimrods and random hardware/software crises. If these people can't do simple shit like that without the help of the IT department, they should be kicked in the face repeatedly.

Of course, reaching my daily quota of idiocy is no problem thanks to an office mate who asks the silliest questions ALL DAY LONG about shit that she could have answered herself had she spent just 5 or 10 minutes doing some research. I've come to expect that sort of bullshit from end users, but from someone in my own department? ARGH.

I can't speak for every company, but in my already overworked IT department, we already deal with more than our share of nimrods and random hardware/software crises.  If these people can't do simple shit like that without the help of the IT department, they should be kicked in the face repeatedly.

 

Or, they SHOULDN'T HAVE A JOB. Since when is computer literacy not a required skill? Kicking some of these people in the face would certainly be more satisfying, though...

I suppose I should feel guilty now, because after working on a database project with our off-site programmer (my boss's brother), I was cc'd on an email to my boss that said I have (among other things,) a "rapport with the people". Wow, I must be hiding my true feelings well! But then again, this guy refuses to speak with anyone other than IT and me. He knows how it is, and he can get away with it because he's 1) the owners' brother 2) old and really crotchety and 3) rich.